|
Tarjetas de crédito y pagos
Question
|
Why do I have to give you my credit car number? |
Answer
|
The hostel needs this data to warranty the reservation in case the guest cancel the reservation out of the period of the cancellation policy or in case the reservation is a NO SHOW |
Question
|
Do the hostel require payment in advance? |
Answer
|
Normally, the payment will be done in the hostel. We remind you, that the hostel could check the validity of the credit card before the arrival |
Question
|
What kind of credit cards can I use to make a reservation?
|
Answer
|
We accept MasterCard, Visa and American Express, even though the hostel may not accept them to make the payment. Please check the section “Credit cards acceptation” just at the end of the “Hostel policy”, before making any reservation. |
Question
|
Can I pay the stay in advance?
|
Answer
|
Normally, the hostel accepts payment in advance. Please contact the hostel directly in this case. You can find the contact details in the confirmation e-mail and your reservation.
|
Question
|
Can I pay in the hostel with a different credit card than the one I used to make the reservation?
|
Answer
|
Normally, the hostel accepts different credit cards and cash payment. However, we recommend you to check it in advance.
|
Question
|
Can I use a debit card to make the reservation?
|
Answer
|
Normally, the hostel does not accept debit cards as a reservation warranty. However, you can check it in the section “Credit cards accepted” in the hostel´s web page.
|
Question
|
I do not have a credit card . Can I do a reservation?
|
Answer
|
No. It is strictly necessary to use a credit card to make your reservation.
|
|
